Refund Policy
Beta · last updated July 2026
This Refund Policy should be read together with our Terms of Service and Privacy Policy.
At Pulse, we want you to be satisfied with your subscription. If you experience any issues, please contact us and we’ll do our best to help.
1. Free Trial
If a free trial is offered, you will not be charged until the trial ends unless otherwise stated.
2. New Subscriptions
You may request a full refund within 14 days of your initial subscription purchase.
Refund requests submitted after 14 days are generally not eligible unless required by applicable law.
Refund requests submitted after 14 days are generally not eligible unless required by applicable law.
3. Subscription Renewals
Subscription renewals are generally non-refundable.
You may cancel your subscription at any time. Your subscription will remain active until the end of your current billing period, after which it will not renew.
You may cancel your subscription at any time. Your subscription will remain active until the end of your current billing period, after which it will not renew.
4. Technical Issues
If Pulse experiences a technical issue that prevents you from using the service and we are unable to resolve the issue within a reasonable time, we may issue a full or partial refund at our discretion.
5. Duplicate or Unauthorised Charges
If you believe you have been charged in error or notice an unauthorised transaction, please contact us immediately. We will investigate promptly and issue a refund where appropriate.
6. How to Request a Refund
Please email: contact@transmit.work
Include:
We aim to respond within 2 business days.
Include:
- Your account email address
- Date of purchase
- Reason for the refund request
We aim to respond within 2 business days.
7. Contact
AI TRANSMIT LTD
Email: contact@transmit.work
Email: contact@transmit.work